HR Experts Ltd

HR Experts Ltd

HR Experts Ltd

Leadership and Management Development Programme

ILM Endorsed Insurance Management and Leadership accredited training programme is a flexible and practical approach to gaining an external validation and recognition through a premier awarding body. You will receive a certificate of achievement at the end of the programme and 12 months' free student membership of the ILM.  These awards offer an excellent introduction to the ILM standards without compromising the quality of content or delivery.

For more information about the ways in which management development can deliver practical benefits for your business call us on 01622 769219 or email



Who should attend?

This modular programme is aimed at existing managers with no previous management development experience, those new to management and those aspiring to be managers.


Our leadership and management skills development programme is designed to give:

  • A clear understanding of a manager’s role, duties, responsibilities and expectations
  • The skills to build a successful team and understand the different stages of team dynamics
  • Techniques for coaching and mentoring others in order to develop a team and help improve its performance
  • Improved communication skills to better share information, provide clear direction and avoid conflicts and confusion
  • The techniques needed for successful delegation and target setting and an understanding of  the key stages of delegation
  • The tools to motivate staff by using the management style and approach best suited to each individual
  • The skills managers need to maximise their personal resources using time management, delegation and prioritisation techniques


PLUS a Certificate of achievement from the Institute of Leadership & Management, the UK's foremost leadership and management qualifications body.


  • Manageable time commitment of:
    • One module per month off site training and learning
    • In total, six days of face to face training, spread over a six-month period
  • Each training day equips delegates with a range of practical skills and techniques to use immediately in their workplace
  • As the course progresses, training days include time for a review of, and reflection on how, tools and techniques have worked in practice


Module 1: Personal effectiveness as an insurance manager

Module 2: Insurance management essentials

Module 3: Coaching skills for motivation and performance

Module 4: Building and maintaining effective insurance teams

Module 5: Dealing with difficult situations and conflict

Module 6: Consolidating learning and personal impact


As part of the verification process at the conclusion to the course, delegates typically complete an end of programme Reflective Review of their learning journey which demonstrates their understanding of management and leadership, the learning they have gained throughout the programme and their on-going professional development. 

Membership of the Institute of Leadership & Management

On successfully completing the course, delegates will receive a certificate of achievement from the Institute of Leadership & Management (ILM).  As the foremost awarding body for leadership and management qualifications, ILM is uniquely placed to evaluate and endorse training schemes.

In addition, on commencement of the course, delegates are entitled to free membership of ILM for six months.  This includes access to:

  • A wide range of expert management development tools and resources, including 400 digital learning resources covering essential leadership and management topics
  • Edge online, ILM’s no-nonsense management magazine, packed with practical tips and advice and information on a wide range of management issues
  • Business book summaries and digital books for online browsing  plus a comprehensive e-journals service with hundreds of titles to choose from


For more information about the benefits of ILM membership, please go to